We offer FREE standard shipping within Australia for orders over $65, with a $5 upgrade to express shipping.

For orders under $65, standard shipping is $9 and express is $12.

Shipping to New Zealand is $15 AUD, and international shipping is $21 AUD.

We currently ship to Australia, New Zealand, UK, US, Canada & Asia.

All orders are shipped from Melbourne, VIC via Australia Post or Sendle.

Orders typically arrive within 3-7 business days within Australia.
For international deliveries, it can take anywhere from 6-14 days.

We ship 3-4 times a week, so please bear with us as we prepare your order with care!

We ship all orders in recyclable cardboard boxes and strive to be as eco-friendly as possible.
We use biodegradable sticky tape and, whenever we can, reuse shipping boxes and packing materials to reduce waste.
Our goal is to minimise our environmental impact while ensuring your products arrive safely and securely.

You can contact us through our contact page! We will be happy to assist you.

Because our skincare products are personal use items, we do not offer refunds once they have been shipped.
However, if you change your mind before receiving your tracking number, we're happy to provide a refund. Simply email us at hello@skincrush.com.au with your order number, and we'll handle it promptly.

If you have any concerns or issues with your order, please reach out—we're always here to help!"

Yes, Skin Crush products are proudly made in Australia, using locally sourced ingredients wherever possible to ensure the highest quality and freshness for your skin.

At Skin Crush, we’re committed to using high-quality, natural ingredients in most of our products. While the majority of our formulations are derived from natural sources, we do include some carefully selected ingredients, like preservatives, to ensure our products remain effective and safe for your skin. Rest assured, all Skin Crush products are free from harmful chemicals, parabens, phthalates, GMOs, and artificial fragrances and colors. Our priority is to provide you with skincare that’s both gentle and effective.

Yes, our entire range is 100% vegan and cruelty-free—and always will be! We prefer to test on ourselves, so you can trust that every product is made with love and care.

To keep your Skin Crush products fresh and effective, store them in a cool, dry place away from direct sunlight and heat. Make sure to tightly close the lids after each use to preserve their natural goodness.

Use within the recommended time as indicated on the product label, which is usually 6-12 months.

Yes, Skin Crush products are free from harmful chemicals, parabens, phthalates, GMOs, and artificial fragrances and colors. However, since we use essential oils in some of our formulations, we advise that pregnant women consult with their doctor before trying any new skincare products, especially if there are any concerns.

Yes, we'd love to work with you! Please email us on hello@skincrush.com.au for wholesale pricing.